Supplier Engagement

We expect our suppliers to implement policies and standards consistent with and complementary to those of Bis.

We require our suppliers to be aware of our standards and the conduct required of the suppliers’ representatives. Both Bis and our suppliers are bound to relevant state and federal legislation.

Strategic sourcing

Strategic sourcing involves adopting an approach best suited to each sourcing need. Depending on the requirements we may ask for formal bids or tenders, seek proposals from a number of suppliers, and conduct negotiations with prospective suppliers.

We undertake a risk assessment for all new suppliers in the form of a Risk Profile and a Risk Management Plan.

Unless a separate overriding contract has been entered into with Bis, all goods and services supplied to us are required to be supplied in accordance with Bis’ standard purchase order terms and conditions. 

Monitoring performance

Performance monitoring of suppliers is an important aspect of our ongoing relationships.

To monitor the supplier contracts and commercial relationships with our suppliers, we identify key issues, target benefits, improvements and recommendations for each category of goods and services. We also closely monitor competitive indicators, market metrics and trends.

We have a defined process of managing and escalating any issues of contract breach, including agreed remedial action plans to address systematic performance issues and a defined dispute process.


Supplier relationship management

To encourage and promote continuous improvement, we have developed a 360-degree supplier relationship management programme — Bis-SRM. Through assessment period scores / ratings and annual awards we ensure issues are remedied collaboratively and reward best practice.

Sustainable procurement

We aim to be a sustainable purchaser.

We have built responsible procurement and sourcing practices into the business. We follow long-term plans, involve our suppliers early in the planning stages, and build close, mutually beneficial relationships with suppliers.

Bis recognises that our supply chain can make a significant contribution to our sustainability and that our supply relationships can add to or detract from our reputation. Therefore, when engaging with suppliers, we take their focus on sustainability and environmental awareness into consideration.

For further information in relation to the above information, please contact us at: